Help CentreWe understand how helpful it can be to receive a call before your order arrives. We include these instructions for all deliveries, but the nature of our delivery network means we cannot guarantee this service.
Our deliveries are handled by a number of couriers and freight carriers across the country, with items often shipping from multiple warehouses, with different freight companies and using different drivers assigned to each run. This variation means that while we request drivers to call on approach, it may not always be possible.
To ensure your delivery goes smoothly, keep an eye on how your order is tracking for delivery via link and/or details we provide on dispatch.