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Shipping & Delivery

11 articles

Where do you ship to?

Can I pick up my order?

How are you freight prices calculated?

Returns, Refunds & Warranty

10 articles

What is your returns policy?

Order changes or cancellations before an order ships

Cancellations or returns after an order ships

Order Management

7 articles

When will my order arrive?

What should I do if I receive the wrong item?

What should I do if an item is missing from my order?

Fit Outs & Projects

5 articles

Can you recommend furniture for my office layout?

Can you do a floor plan for my space?

Can you do a site measure of my office?

Assembly & How To

3 articles

Do your products come with assembly instructions?

Do you offer assembly?

What do I need to know about your assembly services?

Quotes, Pricing & Payment

18 articles

Do you offer discounts?

What is your Best Price Guarantee?

How do I make a claim on the Best Price Guarantee?

Product Information

15 articles

Are your products good quality?

Are your products from China?

What are the global certifications listed with your products?

About Office Furniture Company

10 articles

Are you based in Australia?

Is it safe to buy from you?

Why should I buy from Office Furniture Company?

Technical Support

5 articles

How do I create, reset or log in to my account?

Why can't I add items to my cart?

Why am I experiencing payment issues or errors at checkout