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Shipping & Delivery

11 articles

Where do you ship to?

Can I pick up my order?

How are you freight prices calculated?

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Returns, Refunds & Warranty

10 articles

What is your returns policy?

Order changes or cancellations before an order ships

Cancellations or returns after an order ships

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Order Management

7 articles

When will my order arrive?

What should I do if I receive the wrong item?

What should I do if an item is missing from my order?

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Fit Outs & Projects

5 articles

Can you recommend furniture for my office layout?

Can you do a floor plan for my space?

Can you do a site measure of my office?

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Assembly & How To

3 articles

Do your products come with assembly instructions?

Do you offer assembly?

What do I need to know about your assembly services?

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Quotes, Pricing & Payment

18 articles

Do you offer discounts?

What is your Best Price Guarantee?

How do I make a claim on the Best Price Guarantee?

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Product Information

16 articles

Are your products good quality?

Are your products from China?

What are the global certifications listed with your products?

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About Office Furniture Company

11 articles

Are you based in Australia?

Is it safe to buy from you?

Why should I buy from Office Furniture Company?

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Technical Support

5 articles

How do I create, reset or log in to my account?

Why can't I add items to my cart?

Why am I experiencing payment issues or errors at checkout

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